Image by Tessa Rampersad

Senior Technical Product Owner (6 month FTC)


Employment Type:

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Oct 7, 2021


London, United Kingdom

Job Location:

Make sure to mention in your application:
"I found this opportunity on the What Is Cycling job board."

Job Description

Since its founding in 2004, Rapha has continually made an outsized impact in road cycling and digital commerce - with over tens of millions of visitors per year browsing, shopping, and engaging with our renowned cycling content and products. With the resurgence of cycling, and given our strong business performance, we are doubling-down on our digital ambitions, and as a Senior Product Owner you’ll be involved in bringing our business strategies to fruition, working across a wide variety of initiatives. The ideal candidate for the role will have a track record of success in Product Management or Product Ownership in any combination (ideally all) of the customer / business / technology domains. THE ROLE Work on complex journeys and processes across our digital eco-system. Be a trusted partner to stakeholders of every level. Bridge the gap between our business/customer needs and the technical definition of how we do this. Directly collaborate with engineering peers to achieve progress and demonstrate impact. This is about forging a meaningful, real partnership with counterparts in engineering just as you would any other stakeholder - ensuring everyone starts and finishes together. Map out key eCommerces processes and required changes to them. Identify and understand the impact of changes to these processes across teams and systems. This is key to making sure we’ve thought through the end to end impact of our changes. Directly collaborate with a cross-functional team to break down complex problems into deliverable areas of work, writing succinct user stories and supporting the team to collectively own the end to end including documentation. Fully participate in retrospectives, backlog governance, and stakeholder meetings. Provide concise business context to the cross-functional team, allowing them to explore creative solutions while ensuring value realisation at pace. Leans on the Lead Product Owner where trade-offs between business, customer and technical impact need to be made. THE CANDIDATE The ideal candidate will have the following skills and qualities: A digital and retail native with extensive knowledge and demonstrable experience of direct to consumer needs and problems. A problem solver with an eye for detail at every stage of the process. Previous business analysis experience is desirable and a proven track record of unlocking value in the digital domain. Demonstrable experience working hands-on with developers and building understanding of how systems within the eCommerce eco-system work together.  Strong communication skills, managing and influencing internal and external stakeholders at all levels Experience in preparing succinct user stories and process maps for customer journeys, business processes and systems. Understanding of Hybris Commerce Cloud is desirable. Desire and ability to collaborate with a varied range of business departments  Experience of working on a large capability change for an eCommerce site, eg, implementing or switching ecommerce platforms, CMS, payments, etc   Working at Rapha  We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer.  Flexible working hours  Support ad-hoc remote working during the week  No meeting Fridays - giving you time back for things like personal development  Free barista coffee and Friday afternoon social drinks in the office  Monthly department social events and quarterly office social away days  We offer a flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle to cycling through our Getting Started Scheme.  We offer all our employees a 50% apparel discount  An annual clothing allowance Discounted membership to the Rapha Cycling Club Company Pension Scheme  Enhanced Parental Leave   At Rapha, we welcome candidates from all backgrounds. We are always working to create an environment that is focused on equality, inclusion, empowerment and respect. As part of our continued commitments to diversity, equity and inclusion, we would like to invite you to answer a set of voluntary demographic questions. If you choose to answer, the responses will only be used to help us identify areas for improvement in our hiring process and to measure our efforts to recruit diverse and under-represented talent. Your responses, or your choice not to respond, won’t be associated with your specific application and won’t in any way be used in the hiring decision.  This information will be kept confidential and will be treated according to Rapha’s Privacy Policy, available here.
Make sure to mention in your application:
"I found this opportunity on the What Is Cycling job board."
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