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Junior Navision Functional Analyst

Rapha

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Oct 7, 2021

Posted:

London, United Kingdom

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Make sure to mention in your application:
"I found this opportunity on the What Is Cycling job board."

Job Description

Rapha’s Technology team develops and maintains a Microsoft Dynamics Navision platform to support the core business process. The team supporting this system is made up of two parts: (i) development expertise and (ii) functional expertise. The team requires a junior  ERP analyst to support the Navision Platform. The system is being modified continuously to meet changing business requirements, and there is a need to further develop expertise in the platform. The role offers an opportunity to develop knowledge of the Navision ERP system along with exposure to some Microsoft server technologies which run the Navision system. The individual will develop both technical and analytical skills in this role. The ideal candidate for the role should have some experience working with Dynamics NAV or another ERP system, within an ecommerce and physical location retailer; with an understanding of data flows and processes within retail; and able to work with staff from other teams to develop & deliver expertise in the Navision platform. THE ROLE Reporting to the Senior Navision Functional Analyst. Perform 1st line triage of Navision issues Develop an understanding of the business process in Rapha’s Navision system. To be able to perform 2nd line analysis & resolution of support issues. Daily checks of Navision system processes Daily checks of data flows with 3rd party providers Assist development team with testing of new code and bug fixes Develop knowledge base of answers to common Navision queries THE CANDIDATE The ideal candidate will have the following skills and qualities: Experience (1+ years) of using of Navision or other complex ERP system Good communication and people skills; able to work well with non-tech teams Good documentation skills Experience of using help desk ticketing system; and help desk processes Good numerical and analytical skills Working at Rapha  We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer.  Flexible working hours  Support ad-hoc remote working during the week  No meeting Fridays - giving you time back for things like personal development  Free barista coffee and Friday afternoon social drinks in the office  Monthly department social events and quarterly office social away days  We offer a flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle to cycling through our Getting Started Scheme.  We offer all our employees a 50% apparel discount  An annual clothing allowance Discounted membership to the Rapha Cycling Club Company Pension Scheme  Enhanced Parental Leave   At Rapha, we welcome candidates from all backgrounds. We are always working to create an environment that is focused on equality, inclusion, empowerment and respect. As part of our continued commitments to diversity, equity and inclusion, we would like to invite you to answer a set of voluntary demographic questions. If you choose to answer, the responses will only be used to help us identify areas for improvement in our hiring process and to measure our efforts to recruit diverse and under-represented talent. Your responses, or your choice not to respond, won’t be associated with your specific application and won’t in any way be used in the hiring decision.  This information will be kept confidential and will be treated according to Rapha’s Privacy Policy, available here.
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